Terms and Conditions

  • For the cupcakes, the minimum order is 12 pieces/box.
  • For the cookies, the minimum order is 25 pieces.
  • Placing order at least 1 week before the pickup date or event. 50% of the payment need to be made once the order is confirmed to avoid the cancellation. The confirmation will be by sms or by email. No return back money for any cancellation.
  • Please revert the bank receipt to our email cupcakes.story@gmail.com and please do tell us once you have transfered the money.
  • You may order via the sms, email or phone call.
  • For the delivery transportation, we just provide in Kuala Lumpur and Selangor only.
  • The charges of delivery transportation:
    • Damansara/Kepong/Subang = RM 20.00
    • Gombak/Setapak/Wangsa Maju = RM 25.00
    • Shah Alam/Klang/Puchong/Kuala Lumpur = RM 30.00
    • Kuala Selangor/Hulu Selangor/Semenyih = RM 40.00
    • Putrajaya/Cyberjaya= RM 45.00
  • We try provide delivery out of Kuala Lumpur and Selangor if capable.